Licensed Outreach Clinician at Hearth, Inc.

Posted February 26, 2025

• Job Title: Licensed Outreach Clinician
• Hiring Company: Hearth, Inc.
• Location: 1640 Washington St., Boston, MA 02118

Job Description

Overview

We’re seeking a compassionate, licensed clinician to provide essential support and consultation to the Outreach team within our Community Support Program for Homeless Individuals (CSP-HI). This role involves guiding case managers, coordinating client care, and ensuring compliance with state regulations. If you are experienced in geriatrics, mental health, and have a background in supporting individuals facing homelessness, we invite you to apply.

Qualifications

• Licensure: Massachusetts-licensed clinician (LCSW, LICSW, LMHC)
• Experience: 1-2 years in geriatrics and mental health; experience with homelessness and substance use preferred
• Skills: Proficiency in supporting adults with behavioral health needs and navigating multi-agency collaboration

Responsibilities

Clinical Support & Case Management:

• Provide guidance and consultation to case managers on client issues, including screenings, assessments, and action planning.
• Oversee individualized action plans, collaborating with external providers to ensure comprehensive support.
• Conduct regular observations and evaluations to support and train case managers, enhancing their clinical skills.

Program Compliance & Administration:

• Ensure all documentation aligns with CSP-HI and Massachusetts Medicaid requirements.
• Manage weekly CSP-HI billing, coordinating with Finance and Eliot Human Services to meet submission deadlines.
• Participate in interdisciplinary team meetings to discuss case management practices and support agency policy development.

Crisis Intervention & On-Call Support:

• Provide direct intervention in behavioral health crises, offering support to both clients and case managers.
• Share rotating on-call responsibilities, including nights and weekends, to address urgent client needs if needed.
• Conduct ongoing risk assessments and ensure follow-up care with external agencies when needed.

Staff Training & Development:

• Lead trainings on client confidentiality, crisis management, and clinical documentation best practices.
• Coordinate interdepartmental training on topics impacting the wider Outreach team.
• Offer clinical consultation and supervision to MSW interns, supporting their professional growth.

Additional Responsibilities:

• Participate in team meetings and multi-disciplinary discussions, contributing to program enhancements.
• Stay current on CSP-HI documentation protocols and attend relevant training sessions.

Equal Opportunity Employer

Hearth is an equal opportunity employer and is committed to diversity, equity, and inclusion in all aspects of employment. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.