North Suffolk Community Services Hiring Senior Outreach Worker
Posted April 9, 2024
Location: Chelsea, MA
Job Description:
NSCS is looking for a Senior Outreach Worker to join our Community Supports Program (CSP)! The Senior Outreach Worker is a supervisory position that provides supervision and training to CSP Outreach Workers. This position supports Outreach Workers in providing a range of mobile, care coordination services to assist adults with resources needed to live successfully in the community. Services may include advocacy, coordination of treatment, outreach, assistance with basic needs, skill building and facilitating linkages with other community based and natural support systems.
Work demand is split: mobile and remote. Primary mobile when serving consumers who live in various urban community settings in the Boston proper area. Remote when providing supervision to CSP Outreach Workers.
What You’ll Do:
Provides weekly supervision to all Community Supports Program Outreach Workers.
Approves EHR progress notes submitted by CSP Outreach Workers to ensure standards identified by funders.
Assist CSP Program Manager with staff training.
Assist CSP Program Manager with new marketing initiatives.
Acts as a liaison with community providers.
Assist with the assignment of referrals to the CSP Outreach Workers.
Reviews and ensure productivity standards are met by Outreach Workers.
Maintains a caseload based on the amount of supervisees where the following will be provided to the
Client:
Establishes and maintains professional relationship with the client, providing intensive case management services.
Acts as a liaison between service providers, community and client.
Supports in connecting client with needed community resources such as but not limited to:
entitlement programs,
budgeting support,
housing assistance,
community integration,
medical and or behavioral health supports,
transportation needs,
recovery supports and other psychosocial need areas.
What You’ll Need:
Education:
Master’s level degree in social work OR a related field.
Experience:
Previous outreach experience with populations with mental illness and/or substance abuse required.
Proven ability to collaborate effectively with other providers.
Supervisory experience is preferred.
Skills:
Must possess a valid Mass driver’s license and reliable transportation.
Strong communication and liaison skills
Capable of intervening/ assessing during crisis situations.
Good oral and written skills required.
Bilingual candidates strongly encouraged to apply! Please note bilingual ability on resume.
Competitive & Comprehensive Benefits:
Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
Eligible employer for the Public Service Loan Forgiveness program
North Suffolk qualifies as an H-1B Cap-Exempt employer (for eligible positions)
North Suffolk offers visa and permanent resident card support to active employees
Health & Dental Insurance, with generous employer contribution
Employer Paid Life Insurance
403 (b) Retirement Plan with employer matching
Voluntary Short and Long Term Disability Insurance
Medical & Dependent Care Flexible Spending Accounts
Access to Credit Union Banking
Access to State Tuition Remission Program (Worksite Specific)
Employee Referral Bonus Program
Discounted Movie Tickets
Comprehensive Training Program
Internal Advancement Opportunities
Requirements/Qualifications:
What You’ll Need:
Education:
Master’s level degree in social work OR a related field.
Experience:
Previous outreach experience with populations with mental illness and/or substance abuse required.
Proven ability to collaborate effectively with other providers.
Supervisory experience is preferred.
Skills:
Must possess a valid Mass driver’s license and reliable transportation.
Strong communication and liaison skills
Capable of intervening/ assessing during crisis situations.
Good oral and written skills required.
Bilingual candidates strongly encouraged to apply! Please note bilingual ability on resume.
Salary:
Starting at $55,000 per year
Contact Name: Karol Feliz
Contact Email: [email protected]
Contact Phone Number: (617) 912-7912
Other information:
Please apply on our website using this link: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=9276b6bb-5d38-4e0f-8e04-0c97c47f717e&ccId=19000101_000001&jobId=472576&lang=en_US