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Boston University Hiring for Employee Assistance Counselor, HR Faculty Staff Assistance

Location: Boston, MA

Job Description
Provides employee assistance services to promote the resilience and well-being of Boston University faculty, staff, and their household family members. Services include direct clinical care, consultation and training to the organization, development of program promotion activities, and establishment of community linkages and a provider referral network. Services are provided on BU’s Charles River and Medical campuses with the option of some remote work. The position reports to the Director of the Faculty & Staff Assistance Office.


Provides confidential clinical services to individuals, couples, and groups including assessment, short-term counseling, crisis intervention, case monitoring, and referrals for personal and work-related concerns.
Provides critical incident and grief support for individuals and groups.
Consults to managers/supervisors, Human Resources, Occupational Health, Equal Opportunity, Diversity & Inclusion and other department administrators regarding risk assessment, critical incidents, workplace conflict, and employees with work performance, personal, or other workplace issues.
Provides consultation and coordination with Human Resources and Occupational Health in assessing fitness for duty and supporting successful reintegration of employees returning from leave.
Creates and delivers training and educational workshops on effective utilization of EAP services, behavioral health, emotional well-being, work-life, and other EAP-related topics.
Develops and maintains collaborative relationships with internal and external stakeholders; fosters and maintains effective and constructive communication within a team environment.
Identifies, evaluates, and develops referral relationships with local behavioral health and substance use treatment providers; researches community resources to address employee needs.
Participates in program awareness activities; cultivates employee well-being through innovative programing, workshops, social media and promotion of wellness activities.
Initiates and implements clinical and programmatic improvements to EAP services; contributes to creating and revising policies and procedures.
Serves on advisory boards and committees within the organization and in professional EAP organizations.
Maintains timely case documentation and program statistics; strictly adheres to confidentiality and ethical guidelines.
Performs other related duties as assigned or requested.
Tracking Code

Required Skills
Master’s Degree and currently licensed as a mental health professional in good standing.
Minimum of 3 years of post-graduate clinical experience.
Knowledge and experience working with diverse racial, cultural, socio-economic, educational, age-specific and gender populations.
Advanced knowledge of and ability to intervene with a broad range of issues including substance misuse, psychiatric illness, suicide/homicide risk, interpersonal violence, critical incidents, organizational difficulties, and workplace conflict.
Excellent verbal and written skills. Experience with public speaking and presentation of trainings.
Proficiency with Microsoft Office applications.
Ability to provide some services before 9 am and after 5 pm.
Experience or familiarity with a medical center preferred.

Our Diversity Statement

The Boston University Faculty and Staff Assistance Office strives to promote positive mental health to our faculty and staff whilst celebrating and respecting the diverse and vibrant community at Boston University. As such, we provide high quality, comprehensive and culturally responsive behavioral health and consultation services. We acknowledge and respect the race, religion, ethnicity, age, gender identity and expression, sexual orientation, socioeconomic status, and ability of all. We actively seek to expand choice, opportunity and access to behavioral health services, with special regard for those with marginalized identities. We remain committed to serving our richly diverse faculty and staff community so they may in turn support the University and its commitment to educating students to be reflective, resourceful individuals to live, adapt and lead in our increasingly interconnected and diverse world.

Please note all newly hired staff and faculty will need to be in compliance with Boston University’s COVID-19 Vaccination and Booster Requirement within 30 days of date of hire. You must upload your vaccine documentation or request a medical or religious exemption (instructions). For further information on the University’s response to COVID-19, please visit the COVID-19 Resources site.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Salary: 75,000 to 85,000

Contact Name: Colleen McGuire
Contact Email: [email protected]

Other information
Apply through the BU HR Silkroad portal at